Payment & Security

At Nairock.com, we prioritize your safety and convenience when shopping online. We use secure and trusted payment systems to ensure that every transaction is smooth and protected.

Accepted Payment Methods

We offer multiple secure payment options to suit your preference:

• Mobile Money Transfers

• Bank Transfers (upon request)

All transactions are processed in Kenyan Shillings (KES).

Payment Security

We use SSL (Secure Socket Layer) encryption to protect your payment and personal information. This means your data is encrypted and cannot be intercepted by third parties during transmission.

• We do not store your credit/debit card information on our servers.

• Payments are processed through trusted, PCI-DSS compliant third-party payment gateways.

Fraud Prevention

To keep your transactions secure:

• We may request additional verification for high-value orders.

• Any suspicious or fraudulent activity may lead to cancellation of your order and reporting to relevant authorities.

Order Confirmation

Once your payment is complete, you will receive:

• An order confirmation email/SMS

• A digital receipt detailing your purchase and payment

If you don’t receive a confirmation within a few minutes, please check your spam folder or contact our support team.

Need Help With Payments?

If you encounter any issues while making a payment or need clarification, our customer support team is ready to assist:

📞 Call/WhatsApp: +254 700 016580
📧 Email: support@nairock.com