Terms and Conditions

Effective Date: 01/02/2025

Welcome to Nairock.com. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using Nairock.com, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. If you do not agree with these terms, please do not use our services.

2. Use of the Website

You agree to use this website for lawful purposes only. You must not misuse, copy, reproduce, or distribute any content from the site without prior written permission from Nairock.com.

3. Product Information

We strive to ensure that product descriptions, images, and prices are accurate. However, we do not guarantee that all information is error-free. If you find a mistake in your order, please contact us immediately.

4. Orders and Payments

• All orders placed through Nairock.com are subject to availability and confirmation.

• We accept payments via M-Pesa, mobile money, bank cards, and other secure channels.

• We reserve the right to cancel or refuse any order due to issues such as product unavailability or pricing errors.

5. Shipping & Delivery

• Delivery timelines are estimates and may vary.

• We are not responsible for delays caused by events beyond our control (e.g., weather, third-party courier issues).

• Delivery is deemed complete once the package is delivered to the address provided.

6. Returns & Refunds

Please refer to our Shipping & Returns Policy for details. Items must be returned within the specified period and in unused condition for refunds or exchanges to be processed.

7. Privacy Policy

Your privacy is important to us. All personal information is handled in accordance with our Privacy Policy, which outlines how your data is collected, used, and protected.

8. Intellectual Property

All content on this site, including logos, graphics, images, and product listings, is the property of Nairock.com or its suppliers and is protected by copyright and intellectual property laws.

9. Limitation of Liability

Nairock.com shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our website or products purchased from us.

10. Amendments

We reserve the right to update these terms at any time. Changes will be posted on this page, and your continued use of the website implies acceptance of the updated terms.

11. Governing Law

These terms are governed by the laws of the Republic of Kenya. Any disputes arising from these terms shall be subject to the jurisdiction of Kenyan courts.

Contact Us

If you have any questions about these Terms and Conditions, feel free to reach out:

📧 Email: support@nairock.com
📞 Phone: +254 700 016580